We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!
We offer free shipping to the United States and many other countries. If you want to use express shipping service or want to order more than 5 kg, please contact us.
Yes, of course. If we shipped the wrong item, or if it arrived damaged, we will re-ship or refund immediately. If you're simply not happy with your order you can also return it. In this case, the buyer will get a refund (excluding shipping costs) as soon as the product is back with us. More about refund policy https://wholetthefoxout.com/6908346425/policies/3466428473.html
Your question should never go unanswered. If you still have questions or simply have something to say, send us an email at wholetthefoxout@gmail.com">wholetthefoxout@gmail.comand we'll get back to you as soon as we can. Don't forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!